Effective Date: 31st October 2025
At CODEBRO, we value your satisfaction. Every product is crafted and packed with care, but if you are not entirely happy with your purchase, our Return and Refund Policy ensures a fair and simple process.
Eligibility for Returns
You can initiate a return within 7 days of receiving your order which means we have a 7 day return policy in the following cases:
The product is damaged, defective, or different from what you ordered.
The item is unused, unwashed, and in its original packaging with tags intact.
To request a return, contact our support team at supportatcodebro@gmail.com with your order details and images of the product.
Return Process
Once your return request is approved, our logistics partner Delivery will pick up the item from your address. Please ensure the product is securely packed to avoid damage during transit.
Replaced products will be delivered within 10 business days.
Refund Process
After receiving and inspecting the returned item, we will credit refund to your original payment method via PhonePe within 7–10 business days. Refund timelines may vary depending on your bank or payment provider.
Non-Returnable Items
Certain products are not eligible for returns, such as:
Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank or contact us directly at +91-7999702989.
Contact Information
For all return or refund-related queries, write to us at supportatcodebro@gmail.com.